At DSP BlackRock, we use and keep upgrading technology to enhance the security of your investments, personal information and online transactions. At the same time, various types of frauds keep perpetrating the world over. You should be aware of them to protect yourself.

Types of Frauds: Offline Fraud and Online fraud

Offline fraud incidences happen as a result of theft of your sensitive information related to your account details, folio details, stolen ATM/debit/credit cards, forged / stolen cheques etc. You can protect yourself from such instances by exercising caution while receiving, storing and disposing your account statements, transaction slips as well as your cheques, ATM /debit and credit cards.

Online frauds occur when someone poses as a legitimate company / authorized official to obtain sensitive personal data and illegally conduct transactions in your existing accounts/folios. Often called "phishing" or "spoofing", the most current methods of online fraud are usually through fake emails, Web sites and pop-up windows, SMS or any combination of such methods.

The main objective of both offline as well as online fraud is to steal your 'identity'. This phenomenon is commonly known as "identity theft". Identity thefts occur when someone illegally obtains your personal information - such as your user ID, password, or other identification and uses it repeatedly initiate transactions in your name.

Identity theft can happen even to those who do not transact online. Majority of identity thefts also occur offline. Stealing wallets and purses, intercepting or rerouting your mail, and rummaging through your trash are some of the common tactics that thieves can use to obtain personal information. The more you are aware about identity theft the better prepared you will be.

Offline Frauds: How to protect yourself?

• Make photocopies of all the information you carry daily and store them in a secure location like a safe deposit locker.
• Shred financial or personal documents before discarding. Most fraud and identity theft incidences happen as a result of mail theft.
• Be careful in handling your posts. Check each and every post / letter sent to you and go through the contents carefully. If any transaction is done in your folio by someone and not by you, you can identify the same by going through the transaction confirmation.
• Provide your email id and mobile number to DSP BlackRock and subscribe to eAlerts. We will alert you whenever there is a transaction in your folio and help you keep a track of movements / changes in your accounts and investments.
• Whenever you or your family is away from home, get the incoming post collected by a trusted acquaintance and if you are going to be away for a longer period, arrange to get your mails diverted to an alternate address.
• Do not leave your incoming post lying around in your absence.

Online Frauds: How to protect yourself?

• With a few simple steps, you can help protect your account and personal information from fake emails and web sites:
• Delete suspicious emails without opening them. If you do open a suspicious email, do not open or respond to online solicitations for personal information.
• Do not open any attachments or click on any links it may contain.
• Never provide sensitive account or personal information in response to an email. If you have entered personal information, report it to us immediately by calling 1800 200 4499. Or write to us at dspbronline@camsonline.com
• Read our Computer Safety tips to secure your computer from online threats.
• Maintain the secrecy of your PIN numbers and Passwords, refer to our PIN and Password safety guide.